Reverify Bank Details – Millions of SASSA beneficiaries who use Capitec and FNB are now being urged to urgently reverify their bank account details before 22 September 2025. The South African Social Security Agency (SASSA), in collaboration with the Postbank and key financial institutions, has introduced stricter verification measures to curb rising fraudulent claims and ensure grant payments reach the correct recipients. Failure to act by the deadline could result in suspension or delay of grant payouts, particularly for the October and November disbursement cycles. This announcement has come at a critical time when thousands of beneficiaries across the country have already experienced blocked or reversed transactions due to mismatched or outdated bank information. The re-verification drive is part of SASSA’s wider campaign to enhance security and ensure the proper disbursement of social grants, including SRD, old age pension, disability, and child support grants. Capitec and FNB users are especially targeted in this round due to a significant number of discrepancies recently detected in their banking data during cross-checking with the Home Affairs database. This mandatory process requires affected beneficiaries to reconfirm their account ownership, ID numbers, and contact details using SASSA’s online portal or designated bank branches. If you or your loved ones rely on monthly SASSA grants, it’s crucial to act now and avoid the financial hardship that may arise from a missed or delayed payment. Below is everything you need to know, from how to reverify your bank info to what to do if your payment has already been delayed.
Who Must Reverify Bank Details Before 22 September?
SASSA has officially issued a notice to beneficiaries linked to Capitec Bank and FNB, highlighting the urgent need to update or confirm their banking information.
- Beneficiaries who recently changed their bank accounts.
- Individuals whose ID or contact info does not match SASSA records.
- Users flagged during routine audits for discrepancies.
- People whose payments were delayed or reversed in August or September.
- SRD R370 grant recipients using Capitec or FNB accounts.
- Elderly or disabled grant beneficiaries who receive payments via EFT.
- Child support grant recipients who have reported mobile number changes.
- Any user who received an SMS from SASSA to “update bank details.”
Key Reasons Why Capitec & FNB Users Were Flagged
The mass verification drive has specific focus on Capitec and FNB users for the following reasons:
- High volume of grant-related transactions processed monthly.
- Large number of payment failures in the past two months.
- Mismatch between ID numbers and account holders.
- Multiple grant applications linked to a single bank account.
- Changes in contact numbers without notifying SASSA.
- Accounts showing suspicious activity flagged by the bank.
How to Reverify Bank Details for SASSA Grants
It’s easy to complete your bank re-verification through official online or in-person methods. Here’s how:
- Visit SASSA’s official website: https://srd.sassa.gov.za/
- Login using your ID number and OTP sent to your registered mobile.
- Click on “Update Banking Details” tab.
- Enter your correct bank account number, branch code, and account type.
- Confirm account ownership via bank verification system (AVS).
- Ensure your name and surname match your ID and bank records.
- Wait for a confirmation SMS from SASSA after re-verification.
In-Branch Verification for Senior Citizens and Special Cases
If you’re a pensioner or disabled person with no internet access, you can update details manually at your nearest SASSA office or bank branch.
- Visit any SASSA Local Office between 8:00 am and 3:30 pm (Mon–Fri).
- Carry your green barcoded ID or Smart ID.
- Bring a bank statement not older than 3 months.
- Complete the “Annexure C” form for bank confirmation.
- Ask for staff assistance in uploading your new information.
Updated Verification Timeline and Processing Period
SASSA has set the following deadlines and processing dates for all re-verifications initiated from 20 August 2025 onward:
| Activity | Deadline/Date | Notes |
|---|---|---|
| SMS Notification to Capitec/FNB | 20 August 2025 | Sent via SASSA and Postbank |
| Start of Online Reverification | 21 August 2025 | Via SRD portal |
| Deadline for Verification | 22 September 2025 | Final cutoff for October payments |
| Delay Period for Unverified Data | 23 Sep – 7 Oct 2025 | Payment frozen or held |
| Account Re-Activation Start | 10 October 2025 | For users who verify late |
| Next Batch of Payments | 4–10 October 2025 | Subject to account validation |
| SMS Confirmation Window | 2–5 Days post update | After successful re-verification |
What Happens If You Miss the Deadline?
Missing the 22 September deadline could result in serious disruptions:
- Your grant will be placed on temporary suspension.
- You may need to wait until the next payment cycle.
- Manual re-verification will be required via SASSA offices.
- You might face additional documentation requests.
Real-Life Impact – Voices from Affected Beneficiaries
Several Capitec and FNB users have already reported real-life consequences of this delay:
- Nomvula, a pensioner from Eastern Cape, missed her August payment and was later informed her ID didn’t match her account.
- Sizwe, a student receiving the SRD grant, said his contact number changed but he didn’t update SASSA. His R370 grant was reversed in August.
- Thando, a mother of two, was shocked to find her account blacklisted for “duplicate grant attempts,” even though it was an error.
These stories highlight the urgency for every beneficiary to re-check their details right now, regardless of whether they have received an SMS.
Tips to Ensure Smooth Payment After Reverification
Here are practical ways to ensure you don’t miss your future payments:
- Always keep your ID, mobile number, and bank account updated with SASSA.
- Avoid using someone else’s bank account for your grant.
- Double-check spelling of your name, surname, and account type.
- Save all SMS confirmations and screenshots of re-submissions.
- Recheck your balance via USSD or banking app after the 1st of each month.
Updated Grant Payment Schedule After Reverification
If you complete your bank re-verification in time, you can expect to receive your grant as per the adjusted schedule:
| Grant Type | October 2025 Payment Date | November 2025 Payment Date |
|---|---|---|
| Older Persons Grant | 2 October 2025 | 4 November 2025 |
| Disability Grant | 3 October 2025 | 5 November 2025 |
| Child Support Grant | 4 October 2025 | 6 November 2025 |
| SRD R370 Grant | 7–10 October 2025 | 8–12 November 2025 |
| Foster Care Grant | 4 October 2025 | 6 November 2025 |
| War Veterans Grant | 2 October 2025 | 4 November 2025 |
| Grant-in-Aid | 3 October 2025 | 5 November 2025 |
Departmental Contact Information for Help
If you need help with the bank re-verification process, contact these official channels:
| Department | Contact Details |
|---|---|
| SASSA National Helpline | 0800 60 10 11 |
| SRD Grant Website | https://srd.sassa.gov.za |
| Email Support | [email protected] |
| Capitec Bank Support | 0860 10 20 43 |
| FNB Customer Care | 087 575 9404 |
| WhatsApp SASSA | 082 046 8553 |
| Nearest SASSA Office | Find using locator at www.sassa.gov.za |
Failure to reverify your account details by 22 September may lead to the temporary suspension of your grant, additional paperwork, or manual in-person verification. This process is crucial for securing your payments for the remaining months of 2025 and beyond. Don’t wait for the deadline—verify your details today to avoid last-minute complications.
FAQs of Reverify Bank Details
1. What if I didn’t receive the SMS from SASSA?
You should still log in and verify your bank details to avoid payment issues.
2. Can I use someone else’s bank account?
No, SASSA requires that the account is in your name to prevent fraud.
3. How long does re-verification take to process?
It usually takes 2–5 working days after submission.
4. Can I update my details through the SASSA WhatsApp number?
No, use the SRD website or visit a SASSA office for updates.
5. Will my grant be paid late if I verify on 22 September?
Yes, it may be delayed. Earlier re-verification is highly recommended.
